Let's see if we can help.

Most of the documents that are available to view and print from our website are saved as PDF files. PDF = Portable Document Format

If you can't get them to open or run correctly on your device using any of your browser options, you may have to install Adobe Reader.  There are many devices that can be used with a variety of software to view our website so it is difficult to be specific, but we hope this may help.

To Install Adobe Reader

This is mainly for WINDOWS devices.

If you require Adobe Reader, it can be installed by clicking this link. Adobe PDF Reader Other readers are available, but the Adobe one works just fine. On the new page that displays, read it carefully to ensure it is the version for your device. The page may offer additional software, so ignore. On the page, click the button that says DOWNLOAD ACROBAT READER. This will download an installer on to your machine and a new page to give you instructions on how to continue. This may sound complicated but is quite simple, so just follow the onscreen instructions. You may need to click the RUN option on the page that displays to run the installer.

Follow the instructions carefully and eventually Adobe Reader is installed. Take care during this process to select the appropriate options for your device and do not click the boxes that will install unwanted software on your device.

Once installed, it will allow you to download, display and print any PDF document.

Adobe Acrobat has a number of features to change the appearance of the displayed image from the standard set up procedure. 

From the top left click the three horizontal lines to display the menu, On the pane that displays select the PREFERENCES option at the bottom.

A new box will open with lots of options,  Select ACCESSIBILITY to display more options. At the top it allows you to change the colour of the page and the text to assist with reading by clicking the buttons. You can return to normal settings by un-clicking the options you selected.

It also offers a paid version with many options, but the FREE one work OK to print off our documents.

TO PRINT A DOCUMENT

• When you click a coloured link to view a PDF document, it may open into your web browser, or you may have to click in a box that says OPEN FILE or similar.  This will run Adobe Acrobat and the document should display.
• With the document downloaded and displayed using Adobe Reader, click the PRINT icon at the top of the screen.

The PRINT panel displays

• Leave the printer settings as standard unless you are familiar with your printer settings. If your printer supports printing on both sides of the page, you may be able to select 'Flip on the long edge' option
• Ensure 'Print all Pages' is selected or the page(s) you want to print.
• Then PRINT

Exact printing details will depend upon your device so please follow any on-screen instructions. If required please select on the print box Settings or similar. Then the 'Fit' or Actual button is selected for the Size or Scale with the orientation 'Auto' or 'Portrait'. Please check the form fits onto the A4 page before printing!

TO PRINT A NEWSLETTER

Again, many options are available and will depend upon your device, browser and printer combination. This will require a few pages of paper and depending upon your printer settings, will be in COLOUR.

• With the newsletter downloaded and displayed using Adobe Reader, click the PRINT icon at the top of the screen.

The PRINT panel displays

• Leave the printer settings as standard unless you are familiar with your printer settings.
• Ensure Print all Pages is selected

Page Size and Handling

• Select the BOOKLET option. On the right it shows the pages to print.
• Booklet subset Ensure Both sides is selected
• Binding Left
• Orientation Landscape
• Select PRINT at the bottom right.

The pages will print so they can be assembled as an A5 booklet

ALTERNATIVELY

A number of website browsers are available, and the newsletter may display and print using them. This may use a combination of your web browser and printer settings.

Sorry we can't be more specific, as many combinations of devices, browsers and printers are possible.

Have a ago?